1. What is Hatzolah Israel?

Hatzolah Israel is a volunteer, non-profit Emergency Medical Service (EMS) that assists the victims of terrorism and other medical emergencies throughout Israel. From the Golan in the North, to Arad in the South of Israel, Hatzolah Israel volunteers - who are certified and trained by Magen David Adom (MDA) - provide a life saving bridge of medical care. Additionally, we are the fastest and only medical response team in Israel that works in coordination with Magen David Adom.

 
2. What is the difference between Hatzolah Israel and Magen David Adom?

Magen David Adom is the national emergency ambulance service in Israel, whereas Hatzolah Israel is a first response emergency organization, dealing with stabilizing patients in the gap of time between when the call is placed and when the ambulance arrives.

 
3. Does Hatzolah Israel work with Magen David Adom?

Hatzolah Israel works hand-in-hand with Magen David Adom, and Hatzolah Israel has been praised by MDA officials as being the "elite unit" of MDA.

 
4. Why isn't Hatzolah Israel the same organization as Magen David Adom?

Hatzolah Israel's goal is to be a first response unit - providing emergency service immediately. Magen David Adom is a much larger organization, with many other responsibilities - upkeep of fleets of ambulances, first aid instruction, blood bank and more. Hatzolah Israel is able to focus it's energies on emergency first response, thus ensuring immediate care with top-of-the-line equipment.

 
5. What is the difference between Hatzolah Israel and ZAKA?

Hatzolah Israel is an organization that deals with first response to medical emergencies. ZAKA, whose initials spell "Zihui Korbanot Ason" - "Identifying Victims of Tragedies" is an organization that deals with the bodies of those killed in terror attacks or other unnatural circumstances. Hatzolah Israel tries to save people, but if we are unsuccessful, ZAKA steps in to do their important work of caring for the dead.

 
6. How many volunteers does Hatzolah Israel have?

Currently, Hatzolah Israel has over 1,000 volunteers, and we are increasing the number of volunteers by approximately 15% yearly, as more branches open.

 
7. I'm an EMT/Medical Professional. Can I volunteer for Hatzolah Israel?

Although you may have excellent training in your home country, you will need to take a course in Israel as we have different protocols and methods of working. In some special cases your current certification will suffice with an additional shortened booster course.

 
8. Is my donation tax deductible?

Donations are tax deductible in the USA, UK, France, Holland and Israel. Donations in Canada can also be tax deductible - please contact us for more information.

 
9. What is the response time of Hatzolah Israel?

The average response time is approximately 72 seconds.

 
10. How is the response time so fast?

We are able to achieve such a quick response time due to the geographic location of our volunteers. We are not congregated in a few stations, waiting for calls to come in; rather, we are spread out all over the country, going about our daily routine. If and when an emergency call comes in, we drop everything that we are in middle of, and go to treat the patient.

 
11. Who is included in Hatzolah Israel?

Hatzolah Israel has branches all over Israel. See our map and the list of locations.

 
12. Why is it important to have all the branches of Hatzolah Israel under one roof?

In the past, there were numerous Hatzolah branches throughout the country and they all fundraised and purchased equipment on their own. At times, the equipment costs were very high and additionally, many areas were unsuccesful in fundraising and therefore did not have funds to buy proper equipment. Under one roof, we can purchase equipment at lower prices and distribute equipment based upon the needs of the volunteers in that area. It is our goal that no part of the country should be lacking in any equipment at all.

 
13. How many volunteers does Hatzolah Israel have?

Hatzolah Israel currently has approximately 1,000 volunteers.

 
14. Who are the Hatzolah Israel volunteers?

The Hatzolah Israel volunteers are regular people who undergo special EMT training, and are ready to drop everything and run when a call comes in. Some of the professions our volunteers work in include: teachers, restaurateurs, police officers, bakers, salesmen, politicians, medical students and more. Our volunteers come from a variety of backgrounds, ranging from secular to Haredi (ultra-orthodox).

 
15. Where does Hatzolah Israel get their funding from?

Hatzolah Israel is a non-profit organization that does not bill for its' services. We are not funded by the government - we rely solely upon donations from private individuals and charitable trusts for our operating costs and purchasing equipment.

 
16. Does Hatzolah Israel get Government funding?

Hatzolah Israel does not receive any funding from the Govt.

 
17. What is an ambucycle?

An ambucycle is a specially outfitted motorcycle fully equipped with emergency medical equipment. Our ambucycles are equipped with flashing emergency lights and a siren, as well as a large equipment box behind the rider. Some of the equipment on an ambicycle includes: oxygen, adul bvm, child bvm, bandages, neck braces, defibrillators, birthing kits and more.

 
18. How many ambucycles does Hatzolah Israel have?

Hatzolah Israel currently has close to 100 ambucycles stationed throughout the country, from Eilat in the South to Safed in the North.

 
19. Who are the people behind Hatzolah Israel?

Rabbi Haim Yehuda Cohen, David Greenwald, Zelig Krohn, Reuven Pool and more.

 
20. Can we send medical equipment directly to Hatzolah Israel?

Generally, you can send equipment to us. Please contact us first to make sure that the equipment is in use in Israel and is something that can be used by our volunteers.

 
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